Shipping & Returns
What if my printed book arrives damaged?
Answer Description
Can I request revisions?
Absolutely. We offer revisions based on your selected package to ensure your satisfaction with the final result.
What is your return policy?
Due to the customized nature of our publishing services, digital services are generally non-refundable once work has started.
Can I track my shipment?
Yes, tracking information will be provided once your order has been processed and shipped.
Do you offer physical shipping for books?
Yes, we provide shipping support for printed books depending on the selected publishing and distribution package.
How long does delivery take?
Delivery times vary based on your location and publishing requirements. Most orders are processed within 5–12 business days.
Do you offer international shipping?
Yes, we support global distribution and international shipping for eligible print book orders.
How can I contact support?
You can contact OnlineBW Solutions through our website contact form or customer support email for any shipping or service-related questions.